We use a reliable courier to send each product to you. If the product you ordered is in stock, you should receive your parcel within 1 working day or the same day. If we are out of stock, we will let you know when the product is available.
Please take note of the following:
- Shipping is free for orders over R400.
2. A flat rate of R50 applies to delivers below the above value.
3. If you need an urgent delivery please contact us directly (details below).
4. All orders are sent by private courier.
5. Delivery services are door-to-door, no PO Boxes.
6. All orders placed before 7.30 P.M. will be processed the same business day. All orders placed after this time will be processed the following business day.
If you have any questions, you can give our Customer Service Center a call 0837772346 or email us at email@example.com
COLLECTING FROM A STORE
As we are ONLY an online based store. Collecting from us directly is not an option.
RETURNING AN ITEM
We guarantee the best quality of poducts for 24 hours from receipt of shipment. If you are not completely satisfied with your purchase, you may return it for an exchange, credit note or refund which will be subject to inspection before confirmation will be given.
If on receipt of your product you are uncertain about your purchase, please keep your product in the original packaging and email us or contact our Customer Service Center.
If you decide to return something, you will have to cover the cost of delivering the returned item to us.
All items must be returned to:
17 Mt edgecombe Drive
Please give us a call on 0837772346 before sending any item. You can also email us firstname.lastname@example.org. Kindly use your Order Number as a reference.
For more info on this and Exchanges, please read our FAQs.